Legal Notice

Terms and Conditions

These Terms and Conditions ("Terms", "Agreement") govern your use of NEGU.COM's website, services, and infrastructure (collectively, the "Services"). By accessing or using our Services, you ("Customer", "you", "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

NEGU LLC ("NEGU", "Company", "we", "us", "our") reserves the right to modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the modified Terms.

1. Nature of Services

NEGU.COM provides comprehensive cloud infrastructure solutions, including:

• Compute Resources: Virtual machines, bare-metal servers, and scalable computing capacity
• Network Services: Programmable networking, content delivery networks (CDN), and DDoS mitigation
• Infrastructure Components: Data processing, storage solutions, and transmission facilities

Our services are delivered as integrated Infrastructure-as-a-Service (IaaS) and Network-as-a-Service (NaaS) platforms. Network and connectivity features are provided as essential components of our cloud infrastructure offerings and work in conjunction with your data processing, storage, and application requirements.

2. Acceptable Use & Prohibited Activities

You are responsible for all activity originating from your account and resources. NEGU.COM maintains a zero-tolerance policy for abuse and reserves the right to investigate any suspected violations.

Prohibited Activities

The following activities are strictly prohibited on our infrastructure:

Security & Network Abuse:

• • Launching or facilitating denial-of-service (DoS/DDoS) attacks
• • Unauthorized access attempts to any systems, networks, or IP addresses
• • Port scanning, network reconnaissance, or vulnerability scanning without explicit written permission from target owners
• • Packet spoofing, IP address spoofing, or routing manipulation
• • Any activity that degrades, disrupts, or interferes with our infrastructure or other customers' services

Malicious Software & Exploitation:

• • Distribution, hosting, or execution of malware, viruses, ransomware, or exploitative code
• • Operating command-and-control (C2) infrastructure for botnets or compromised systems
• • Cryptojacking or unauthorized use of computing resources

Communication Abuse:

• • Sending spam, bulk unsolicited email, or phishing communications
• • Operating mail servers that violate CAN-SPAM Act or similar regulations
• • SMS spam or unsolicited text message campaigns

Illegal Content & Activities:

• • Hosting, distributing, or linking to child sexual abuse material (CSAM) or any content depicting minors in sexual contexts
• • Hosting or distributing content that violates intellectual property rights without authorization
• • Any activity that violates applicable local, state, federal, or international laws

Resource Abuse:

• • Using our services in a manner that significantly degrades performance for other customers
• • Operating high-bandwidth file-sharing services (torrents, Usenet) without proper traffic management that prevents network impact
• • Reselling or redistributing services without authorization

Note: Legitimate high-bandwidth applications are permitted provided they do not adversely affect our infrastructure or other customers.

Investigation & Cooperation

NEGU.COM reserves the right to:

• • Investigate any suspected violations of this policy
• • Monitor resource usage and network traffic for abuse patterns
• • Require your cooperation with abuse investigations
• • Suspend services immediately if we believe prohibited activity is occurring

You agree to cooperate fully with any abuse investigation and to respond to abuse complaints within 24 hours.

Enforcement & Consequences

Violations of this Acceptable Use Policy may result in:

• • Immediate suspension without notice for critical violations (CSAM, active attacks, illegal activity)
• • Warning and opportunity to cure for first-time technical violations
• • Account termination without refund for repeated or severe violations
• • Reporting to law enforcement when legally required or appropriate
• • Legal action to recover damages or costs incurred

NEGU.COM determines violations and appropriate remedies at our sole discretion. Suspension or termination for policy violations does not entitle you to refunds for unused services.

3. Customer Responsibilities

As a customer of NEGU.COM services, you agree to:

Account Management

• • Maintain accurate and current account information
• • Safeguard your account credentials and API keys
• • Notify us immediately of any unauthorized access or security breach
• • Be responsible for all activity under your account

Legal Compliance

• • Comply with all applicable local, state, federal, and international laws
• • Obtain all necessary licenses, permits, and authorizations for your use of the Services
• • Ensure your content and activities do not infringe upon third-party rights

Technical Responsibilities

• • Implement appropriate security measures for your applications and data
• • Maintain backups of your data (NEGU is not responsible for data loss)
• • Monitor your resource usage and comply with any usage limits
• • Configure your systems securely and keep software updated

Financial Obligations

• • Pay all fees when due
• • Provide valid payment information
• • Notify us of billing disputes within 30 days

4. Service Levels & Availability

Network Availability

NEGU strives to maintain high availability of our network infrastructure. However, we do not guarantee 100% uptime. Service levels and any applicable Service Level Agreements (SLAs) are defined in your specific service agreement or order form.

Scheduled Maintenance

We reserve the right to perform scheduled maintenance with reasonable advance notice. We will attempt to schedule maintenance during off-peak hours when possible.

Emergency Maintenance

In the event of security threats, hardware failures, or other emergencies, we may perform maintenance without advance notice.

No Warranty

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

5. Payment Terms & Billing

Fees

You agree to pay all fees as specified in your service agreement or order form. All fees are non-refundable unless otherwise specified in writing.

Payment Methods

Payment must be made via approved payment methods. You authorize us to charge your designated payment method for all fees.

Invoicing

Invoices are typically issued monthly in advance unless otherwise agreed. Payment is due within the timeframe specified on the invoice (typically 15 days from invoice date).

Late Payments

Late payments may incur interest charges of 1.5% per month (or the maximum rate permitted by law, whichever is lower). Services may be suspended for accounts more than 15 days past due.

Taxes

You are responsible for all applicable taxes, duties, and governmental charges (except taxes based on NEGU's net income). If we are required to collect or pay taxes, they will be invoiced to you.

Disputed Charges

You must notify us in writing of any billing disputes within 30 days of the invoice date. Failure to dispute charges within this period constitutes acceptance of all charges.

Price Changes

We reserve the right to change our pricing with 30 days' advance notice for existing customers. Continued use of Services after price changes constitutes acceptance.

6. User Accounts

Account Creation

You may be required to create an account to access certain features. You must provide accurate and complete information during registration.

Account Security

• • You are solely responsible for maintaining the confidentiality of your account credentials
• • You must immediately notify us of any unauthorized use of your account
• • NEGU is not liable for losses resulting from unauthorized account access due to your failure to maintain security

Account Termination

We reserve the right to suspend or terminate accounts that:

• • Violate these Terms
• • Engage in fraudulent activity
• • Remain inactive for extended periods
• • Pose security risks to our infrastructure or other customers

7. Intellectual Property

NEGU's Property

All content, trademarks, service marks, logos, and intellectual property on our website and within our Services belong to NEGU or are licensed to us. Unauthorized use is strictly prohibited.

Customer Content

You retain all rights to content you upload or create using our Services. By using our Services, you grant NEGU a limited license to host, store, and transmit your content solely to provide the Services.

Feedback

Any feedback, suggestions, or ideas you provide to NEGU become our property, and we may use them without compensation or attribution.

8. Data Protection & Privacy

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

Data Security

While we implement reasonable security measures, you acknowledge that no system is completely secure. You are responsible for implementing your own security measures for your applications and data.

Data Retention

We retain customer data as necessary to provide Services and comply with legal obligations. Upon account termination, we will delete or anonymize your data within 90 days unless required by law to retain it.

Data Backup

NEGU is not responsible for backing up your data. You are solely responsible for maintaining backups.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No Consequential Damages

NEGU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• • Your use or inability to use the Services
• • Unauthorized access to or alteration of your content
• • Service interruptions or errors
• • Any third-party conduct or content on the Services

Maximum Liability

NEGU'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO NEGU IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless NEGU, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from:

• • Your use or misuse of the Services
• • Your violation of these Terms
• • Your violation of any laws or regulations
• • Your violation of any third-party rights, including intellectual property rights
• • Content you submit, post, or transmit through the Services
• • Any activity originating from your account or IP addresses

This indemnification obligation survives termination of these Terms.

11. Term & Termination

Term

These Terms remain in effect for as long as you use our Services.

Termination by Customer

You may terminate your account at any time by providing written notice. You remain responsible for all charges incurred up to the termination date. No refunds will be provided for prepaid services unless otherwise specified.

Termination by NEGU

We may terminate or suspend your access to Services immediately, without prior notice or liability, for any reason, including but not limited to:

• • Breach of these Terms
• • Non-payment of fees
• • Violation of the Acceptable Use Policy
• • Conduct that we believe harms NEGU or other customers
• • Legal or regulatory requirements

Effect of Termination

Upon termination:

• • Your right to use the Services immediately ceases
• • You must pay all outstanding fees
• • We may delete your data after a reasonable transition period
• • Sections that by their nature should survive termination will remain in effect

12. Dispute Resolution & Governing Law

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally. Contact us at legal@negu.com with a description of the dispute.

Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

Arbitration Rules

• • The arbitration shall be conducted by a single arbitrator
• • The arbitration shall take place in Cheyenne, Wyoming, or via virtual hearing if agreed by both parties
• • The arbitrator's decision shall be final and binding
• • Each party shall bear its own costs and attorney's fees unless the arbitrator awards costs to the prevailing party

Exceptions to Arbitration

Either party may seek injunctive or equitable relief in court to protect intellectual property rights or to prevent unauthorized use of the Services.

Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

Jurisdiction

For matters not subject to arbitration, you consent to the exclusive jurisdiction of the federal and state courts located in the State of Wyoming.

13. Force Majeure

NEGU shall not be liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to:

• • Acts of God (earthquakes, floods, storms, etc.)
• • War, terrorism, or civil unrest
• • Government actions or regulations
• • Labor disputes or strikes
• • Telecommunications or network failures
• • Cyberattacks affecting third-party infrastructure
• • Pandemics or public health emergencies
• • Power outages or infrastructure failures

During force majeure events, NEGU's obligations will be suspended for the duration of the event. We will make reasonable efforts to mitigate the effects and resume normal operations as soon as possible.

14. Modifications to Terms

Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will:

• • Update the "Last Updated" date at the top of this document
• • Provide notice of material changes via email or prominent website notice
• • Allow reasonable time for you to review changes before they take effect

Acceptance of Changes

Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Services.

Material Changes

For material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect.

15. General Provisions

Entire Agreement

These Terms, together with any service-specific agreements and our Privacy Policy, constitute the entire agreement between you and NEGU regarding the Services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of NEGU.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction. These Terms bind and benefit both parties and their permitted successors and assigns.

Notices

All notices under these Terms must be in writing and delivered to:

NEGU LLC
777 Brickell Ave Ste 500
Miami, FL 33131
United States
Email: legal@negu.com

Notices to you may be sent to the email address associated with your account.

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Survival

Provisions that by their nature should survive termination will survive, including but not limited to: Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict between versions, the English version prevails.

16. Contact Information

If you have questions about these Terms or our Services, please contact us:

NEGU LLC
Email: connect@negu.com
Website: https://www.negu.com

For legal matters: legal@negu.com
For abuse reports: abuse@negu.com